[Summit] Fwd: Suggestions on Gas situation

[Kimberly Najac]

I also experienced this unfortunate situation yrs ago; had to go without heat & hot water for a few days during the winter.  When the service person finally arrived to turn it back on, he made a sarcastic comment about it being 'bad for the pipes' to have the heat turned off.  Bad for the pipes?!  Try living (including showering & shaving) without heat and hot water for days in the winter.  Not pleasant!  Good luck.From: bobtrudeau at cox.net
Date: Fri, 27 Jan 2012 18:04:55 -0500
To: Summit at sna.providence.ri.us
Subject: [Summit] Fwd:  Suggestions on Gas situation



And call your State Rep, Gordon Fox, your State Senator, Rhoda Perry, and your city councilor, Kevin Jackson, assuming you live here in the neighborhood.  It's only sheer luck that it's warmer than usual.  This IS otherwise an emergency.
Meantime, maybe folks around you have electric heaters to lend?
BT

Begin forwarded message:From: Hapfra at aol.com
Date: January 27, 2012 5:36:42 PM EST
To: iris.rigby at gmail.com, summit at sna.providence.ri.us
Subject: Re: [Summit] Suggestions on Gas situation






Lisa--I would think that is a law for you to have 
the gas turned back on---especially since you heat your home in this manner??? I 
would get on the back of National Grid if it was me........
 

In a message dated 1/27/2012 5:28:56 P.M. Eastern Standard Time, 
iris.rigby at gmail.com writes:
I'm 
  wondering if anyone has any thoughts, ideas or input.... 
  

  Last night Nat'l Grid Keyspan turned off our gas because we had a small 
  leak & needed a valve replaced. With some suggestions from the Summit 
  group, we found an excellent plumber who came today and replaced the 
  valve. 
  

  I called Keyspan at 1pm today and they said they'd send someone over 
  within a few hours -- by 8pm this evening at the latest -- turn turn our gas 
  back on.
  I decided to give them a call again to see where they're at and when we 
  might expect someone (cause I know the squeaky wheel gets fixed) and they 
  informed me that NO ONE would be coming tonight, or tomorrow, or Sunday. They 
  said that they don't work weekends and that someone could probably come by on 
  MONDAY to turn our gas back on. They said it isn't an emergency 
  situation. 
  

  Do any of you have any thoughts on any recourse we might have? Keyspan 
  told us to "make other plans" as far as being in an unheated house. But this 
  just seems outrageous in January. And I know for a fact that they do work on 
  the weekends, cause it's the same people who turn the emergency leaks off who 
  come and turn them back on again. 
  

  Thoughts?
  

  Thanks.
  Lisa Rigby

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